Maintenance and Repairs

We provide maintenance and repair services for all Pareure jewelry.

As a result of the current health crisis, we are not accepting drop-offs of jewelry for repair or maintenance nor are we scheduling repair and maintenance appointments.  Instead, we ask that you contact us (click/tap the appropriate link below) so that we may email or fax you a shipping label.

 Chat, Email, or Phone 

In addition to the shipping label, we will provide you with a Repair and Maintenance Order Form to be printed, completed and placed in the box with your jewelry.  

Maintenance and repair orders are placed into the queue based on the date it arrives in the studio.  Expedited requests are handled on a case-by-case basis - typically we will contact you once we've received the jewelry and completed an initial assessment; and, it is at this time that we will discuss expediting your request and the associated fee.

When your jewelry maintenance and/or repair is complete, we will contact you to finalize payment, if applicable, and confirm the return shipping address.  Once your jewelry has been shipped, we will provide you with a tracking number via email or text.