We provide maintenance and repair services for all Pareure jewellery.

As a result of the current health crisis, jewellery repair and maintenance is being conducted by appointment, only.  You can schedule an appointment online, here.

Alternatively, you contact us (click/tap the appropriate link below) so that we may email or fax you a shipping label.

 Chat, Email, or Phone 

In addition to the shipping label, we will provide you with a Repair and Maintenance Order Form to be printed, completed and placed in the box with your jewelry.  

Maintenance and repair orders are placed into the queue based on the date it arrives in the studio.  Expedited requests are handled on a case-by-case basis - typically we will contact you once we've received the jewelry and completed an initial assessment; and, it is at this time that we will discuss expediting your request and the associated fee.

When your jewellery maintenance and/or repair is complete, we will contact you via email to finalize payment, if applicable, and schedule pick-up or confirm the return address.  Once your jewellery has been shipped, we will provide you with a tracking number via email or text.